Privacy policy

1. Who we are

ARKIT3D Creative Studio ("ARKIT3D", "we") is an advertising graphic design and 3D studio based in Santo Domingo, Dominican Republic, serving brands in the United States, Puerto Rico, Latin America and Spain. We are the data controller for the information you give us on this website.

ARKIT3D is the official studio of Snuube AI Workforce: our briefs, projects, approvals and meetings are managed on the Snuube platform, which acts as a data processor on our behalf.

Privacy contact: WhatsApp +1 809-563-7565 or the brief form on this website (write "Privacy" as the subject).

2. Data we collect

• Contact details you enter: name, company or brand, email address and WhatsApp number with its country.
• Project details: project type, goal, event date and city, measurements, approximate budget, references and files you share.
• Meeting details: chosen date and time, topic and the Google Meet invitation.
• Minimal technical data: IP address and browser type, used only for security (preventing spam and abuse) and never linked to advertising profiles.
• We do not collect sensitive data (health, religion, biometrics, etc.) or card details on this website.

3. Why we use it and legal basis

• To answer your request and prepare proposals and quotes (pre-contractual steps at your request).
• To deliver the contracted project: design, renders, approvals and file delivery (performance of a contract).
• To schedule and hold Google Meet meetings (your request).
• To contact you by email or WhatsApp about your project. We only send marketing messages with your consent, which you can withdraw at any time.
• To meet legal and tax obligations and keep the website secure (legitimate interest).

4. Who we share it with

Only with the providers needed to deliver the service, under contracts that require them to protect it:

• Snuube AI Workforce: the platform where briefs, clients, projects and the client portal are managed.
• Supabase: database and file storage for the Snuube platform.
• Vercel: hosting for this website.
• Google (Calendar and Meet): for the meetings you book.
• Resend: confirmation emails.
• Anthropic and other AI providers: when an AI tool processes the text of your brief (see AI use policy).
• Meta (WhatsApp): only if you choose to message us or be contacted on WhatsApp.
• Partner fabrication shops: only when you authorize it to produce your project.

5. What we never do

• We do not sell, rent or share your personal data for cross-context behavioral advertising.
• We do not use your data or files to train artificial intelligence models.
• We do not use advertising or tracking cookies (see Cookie policy).

6. International transfers

Some providers (such as Vercel, Supabase, Google or Anthropic) may store or process data in the United States or other countries. We work with providers that offer appropriate safeguards, such as the European Commission Standard Contractual Clauses or equivalent mechanisms, and encryption in transit and at rest.

7. How long we keep it

• Requests that do not become projects: up to 24 months, unless you ask us to delete them sooner.
• Projects and invoicing: as long as applicable tax and commercial law requires (generally 5 to 10 years).
• Technical security logs: up to 12 months.

8. Your rights

Depending on your country, you may have the right to access, correct, delete, object to or restrict the processing of your data, to data portability, to opt out of sale or sharing, and not to be subject to solely automated decisions, as well as to withdraw consent at any time.

To exercise them, contact us via WhatsApp +1 809-563-7565 or the brief form on this website (write "Privacy" as the subject). We reply within 15 business days (or sooner if your local law requires). You may also complain to the data protection authority in your country.

9. Laws we comply with

• United States and Puerto Rico: applicable state privacy laws such as California CCPA/CPRA; we do not sell or share data for behavioral advertising.
• Spain and the European Union: GDPR and Spanish Organic Law 3/2018 (LOPDGDD).
• Dominican Republic: Law 172-13 on personal data protection.
• Mexico: Federal Law on the Protection of Personal Data Held by Private Parties.
• Colombia: Law 1581 of 2012 and Decree 1377 of 2013.
• Argentina: Law 25,326 on Personal Data Protection.
• Chile: Law 19,628 and Law 21,719 on personal data protection.
• Panama: Law 81 of 2019 on personal data protection.
• Venezuela: Articles 28 and 60 of the Constitution (habeas data and privacy).

10. Minors

Our services are intended for businesses and professionals aged 18 or over. We do not knowingly collect data from minors; if we find any, we delete it.

11. Changes

If we materially change this policy we will show the new date on this page and, if we have an active project with you, we will let you know.